Run every job, from the first call to the final payment
ServiceDesk keeps your customers, installed units, technicians, quotes and invoices in one place, so the office and the field always see the same thing.
No card needed.
- Customer
- Site
- Asset
- Job
- Quote
- Job
- Invoice
- Payment
Everything a field service business needs
One app for the office, the technicians on site and your customers.
Customers and sites
People and companies, their contacts and every location you service, with PH addresses down to the barangay.
Assets with full history
Every installed unit, its warranty, its own fields per type and every visit ever made to it.
Jobs
The work order at the centre of everything: checklists, parts, photos, notes and sign-off.
Scheduling and dispatch
Day, week and month boards. Assign technicians and see who is booked before you double up.
Technician mobile view
A phone-first screen for today's jobs: start, check off, add parts and close the job on site.
Maintenance plans
Recurring rules on assets create the next job and its due date for you, so no cleaning is forgotten.
Quotes
Priced proposals from your service catalog. The customer accepts online and it becomes a job.
Invoices and payments
Gapless invoice numbers, VAT and withholding tax handled, partial payments and statements.
Client portal
Customers sign in to see their units, service history, quotes and invoices, and request a visit.
Notifications
Booking confirmations, reminders and completed-job reports go out by email automatically.
Inventory and tools
Stock that goes down when parts are used on a job, and tools checked out to the people holding them.
Contracts
Enterprise agreements that generate their own maintenance plans and recurring invoices.
Employees
Employment records, skills, documents and teams, with hours and earnings ready for payroll.
Dashboard and reports
Today at a glance, plus operational and financial reports you can export.
Set up for your industry in minutes
Pick a template and get asset types, a starter service catalog, checklists and maintenance intervals. Then edit anything. Doing aircon and solar? Apply both.
Aircon
Horsepower, refrigerant and unit type on every unit, with cleaning intervals ready to go.
Solar
Capacity in kWp, inverter brand and panel count, with inspection and maintenance services.
IT services
Device specs and licences, with installation, support and maintenance services.
Made for the Philippines
Taxes, addresses and privacy work the way they do here, from day one.
- 12% VAT, set to inclusive, exclusive or non-VAT for your business
- Expanded withholding tax recorded when a payment comes in
- A field for your own official BIR invoice or receipt number
- Consent recorded per contact under the Data Privacy Act (RA 10173)
- Prices in pesos, times in Asia/Manila
The right view for every person
Owners, admins, dispatchers, accountants and technicians each see what their job needs. Customers get their own portal.
The office
Book, dispatch, quote, invoice and report from a desk or a phone.
The field
Technicians see only their own jobs and close them on site.
Your customers
A portal with their units, history, quotes and invoices.
Ready to put your jobs in one place?
Start a 14-day free trial. Set up your business in a few minutes, no card needed.