Acceptable Use Policy
Effective 17 October 2026 · Version 2026-10-17
This policy is part of our Terms of Service. It applies to everyone who uses SerbiDesk, including your staff. The business owner is responsible for making sure their staff follow it.
Follow the law
Do not use SerbiDesk to:
- break any law, including the Data Privacy Act, consumer, tax and anti-fraud laws
- cheat, mislead or harm your customers or anyone else
- sell or promote goods or services that are illegal in the Philippines
Respect your customers
When you keep records about your customers:
- collect only what you need for your business, and tell them how you use it
- only message customers who expect to hear from you, and stop when they ask
- do not store sensitive personal information, such as health details, government ID numbers or religious beliefs, in notes or other fields unless you truly need it and have a lawful reason
- do not share customer data with people who should not see it
Content
Do not upload or enter content that:
- you do not have the right to use, such as someone else's logo or trademark
- is obscene, hateful, threatening or harassing
- contains viruses or other harmful code
Security
Do not:
- try to get into accounts, businesses or data that are not yours
- test, probe or scan the service for weaknesses without our written permission
- overload, disrupt or work around the limits of the service
- copy the service with bots or scrapers
- share your password or let others use your account
No reselling
Do not resell, rent or give access to SerbiDesk to other businesses as your own service without our written agreement.
Reporting a problem
If you find a security weakness or see someone misusing SerbiDesk, tell us at [email protected]. Please do not use or share it.
What we may do
If someone breaks this policy, we may remove content, limit features, or suspend or close the account or business, as the Terms of Service describe. Where we can, we warn you first.